1 reviews | Active since May 2016

22 Mar 2016, 09:32

Please help me downgrade my package

Hi, <br> <br> I emailed on 6/8 March 2016 with regards to downgrading my package. I am not currently residing at my old address. <br> <br> The line has been suspended but due to the fact that I have a Telkom Mix package I would just like to downgrade my line and all other services to the lowest package available till I can move to my new location. <br> <br> Please call me ASAP as I will not be paying for something I have not been using. I've sent numerous emails and Facebook messages with no calls. <br> <br> Thank you <br> Regards

0
Replies (1)
Telkom
Telkom's reply22 Mar 2016, 11:10
Official
Hello Chaniev,

Thank you for making contact with us and bringing
this to our attention.


This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.


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Regards
Keagan
Telkom Social Media Team

Best regards,