Item: Telkom
Rating: 2
Author: Peet A

PA

Peet A's updateReviewer Update

07 May 2018, 09:44

I call Telkom on Saterday morning and I been told that the back office is busy with reinstatement of my email accounts. I call Telkom this morning and I been told that will take about 48 H to reinstate me Email accounts. Telkom that a pathetic service , I urgently need my email addresses.

PA

Peet A's update07 May 2018, 09:44

Reviewer Update

I call Telkom on Saterday morning and I been told that the back office is busy with reinstatement of my email accounts. I call Telkom this morning and I been told that will take about 48 H to reinstate me Email accounts. Telkom that a pathetic service , I urgently need my email addresses.

PA

Peet A's updateReviewer Update

08 May 2018, 14:16

Telkom is so Pathetic, they not even answer the complains on HelloPeter. I Am still waiting for my email Address to be fix , every time I phone in to find out what is the status , they told me that they book a fault and that will take 48 ours to fix. You cannot complain about the service , the service does not exists

PA

Peet A's update08 May 2018, 14:16

Reviewer Update

Telkom is so Pathetic, they not even answer the complains on HelloPeter. I Am still waiting for my email Address to be fix , every time I phone in to find out what is the status , they told me that they book a fault and that will take 48 ours to fix. You cannot complain about the service , the service does not exists

Telkom's replyOfficial

17 May 2018, 13:20

Hi CCo003,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom's reply17 May 2018, 13:20

Official