FE
Franco E

1 reviews | Active since Oct 2015

29 Nov 2016, 17:56

PLEASE HELP!!!

<p>I have logged an accounts dispute two weeks ago and no one has contacted me or sorted the dispute out. Today I was told by Telkom the dispute was thrown out. I had to log another one. NO ONE takes any responsibility to resolve any issues that clients might have. They simply 'pass the buck'.</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply29 Nov 2016, 20:10
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

FE
Franco E's update20 Dec 2016, 12:23
Reviewer Update

This matter has not been resolved yet!!!! Can someone please assist. My line has now been CUT!!!