Please Help

I reported a fault on my landline *** on the 3rd of march 2016, to date the phone is still not active. I have contacted Telkom numerous times in order to follow up and have always been told that a technician is working on the fault. I phoned Telkom again on Friday the 16th and this time i was told that a technician would be dispatched to my house by the 23rd o march, no one showed up. Almost a month later and my line still does not work. <br> <br> Regards Johanna Phala