NS
Nolitha S

1 reviews | Active since Nov 2017

19 Sept 2019, 13:23

Please Help

On the 4th of September 2019 I was in George, I decided I should upgrade my contract with telkom while I was there since we don't have a telkom store in Beaufort West. I took a laptop and a router. When I opened my things I realized that I wasn't given a simcard for the router... I have been calling all telkom lines and I cannot be helped. I'm told I should go to George, telkom George doesn't have a land-line so I can't call them directly. What's bad in all of this I have to pay for a router that I'm not even using. I'm writing here hoping someone can help me about this simcard issue. I've been a telkom customer for years and never experienced problems but this is not fair towards me.

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Replies (1)
NS
Nolitha S's update11 Nov 2019, 23:26
Reviewer Update
2 months later and no one has bothered to call to help me with my problem. I went to Cape Town and then to Worcester from Beaufort West and still I am not helped... I feel so ****** by telkom. I wish I could just cancel all my contracts with this company. They just don't give any care of people's problems.