NS
Nezaam S

1 reviews | Active since Sept 2015

08 Feb 2016, 14:22

please give my dstv explora

I have app**** via telecom for an upgrade on my ADSL .The package offered included 50 GB faster internet ,a modem and DSTV EXPLORA ....THAT WAS 5 MONTHS AGO .<br> <br> I had to collect my modem after a month since i signed up ...although telkom consultant promised me that they will deliver everything.<br> <br> 6 months past and numerous phone calls and inquiries at several telkom stores i still have NO Dstv Explora...<br> <br> The reason provided to me was ..NO STOCK for the first 3 months of inquiry ...now i've heard the explora package is DISCONTINUED.!!<br> <br> The Telkom stores in Cape Gate and Canal Walk advised me to call the call centre as they can't help me ....What a waste of time and money<br> <br> I AM PAYING FOR SOMETHING I DON'T HAVE AND MY PATIENCE IS RUNNING OUT .<br> <br> PLEASE BE SO KIND TO ASSIST ME WITH THIS PROBLEM<br> <br> landline- ***<br> <br> Explora order nr. - ***<br> <br> cell - ***<br> <br> Mr.N.Sulaima

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Replies (1)
Telkom
Telkom's reply08 Feb 2016, 16:39
Official
Hello TABBA786,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,