Please give me feedback, I beg you!!

I wrote a HelloPeter complaint on 25 Feb (SM205354). On 8 Mar I wrote a follow-up. I have called the call centre numerous times. I've been into the Telkom shop in Centurion (2x); once to Hatfield (had to leave before I got served) and once in Menlyn. To date, I have not spoken to anyone from Telkom I have not called.<br> <br> Telkom has made 10 separate appointment to install ADSL. I think a technician actually pitched only 5-6 times; other times they were a no-show (even though we had to wait at home for them to arrive). I've had supervisors at call centres giving me completely the wrong information; promising to call back with feedback and never doing so. I swear, Telkom could not provide worse service if they tried. The last time a technician came, he suggested I get LTE ADSL \because that's cheaper\"! What the actual hell?<br> <br> I am now begging you. PLEASE. Could someone from Telkom who actually knows what's going on CALL me and tell me if I will ever get an ADSL line. I think not though. If I cannot get a line, please pay me back the R700 deposit I paid you. PLEASE DO NOT JUST WRITE THAT THIS WILL BE ATTENDED TO OR ESCALATED, BECAUSE IT IS NOT AND ESCALATING DOES NOTHING."