aA
adenaan A

1 reviews | Active since Jul 2011

12 Feb 2018, 09:43

Please Fix Your BaseStation in Chatsworth/Kalbaskraal Area N7

Hi I have logged a ref ********** 9 more then 72 Hours ago and nothing is fixed. SLA in sy moer in with Telkom. Im waiting since Friday night for Latundo call center manager on duty to call me back regarding this issue. I posted a facebook complaint and they just apologize and nothing still get done.Stop running Telkom like a circus and get some proper work done please. I was so happy with the way the call center staff assist the customers.No the issue is the network support team.I think Vodacom have a better monitoring system in place to monitor their Network.Was the NOC support not aware of this basestation giving issue's since Friday night 9pm and this morning the network is still an issue. Its unbelievable how this can be taking this long to fixed. No calls no internet. Please get your priorities straight.This should be logged as P1.

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