SN
Siddharth N

1 reviews | Active since Oct 2015

19 Oct 2015, 14:29

Please don't switch to Telkom

I have switched to telkom, I regret every minute of decision I took to move to telkom.<br> started with application which took 14 days. I have seen laziest workers at Telkom greenstore center.<br> it took them 10 days to capture the application. and they never bothered to inform once phone was ready for collection.<br> when I got my sim my internet APN was not activated, which is still not activated. I have logged a case contacted twitter team but everything is useless. <br> I still doesn't have access to mobile internet and top of that due to poor telkom network I get call drops all the time, <br> call center is non responsive, there team leader is even more useless. promise to call back but never do.<br> in last 18 days with telkom I have never been that frustrated with a service provider before.<br> please don't move to telkom, you will regret it.

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Replies (1)
Telkom
Telkom's reply19 Oct 2015, 14:36
Official
Hello nsid,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM158521.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team