PLEASE DON'T SIGN UP WITH TELKOM, YOU WILL REGRET IT!!!
<p>Telkom mobile is officially the worst company when it comes to service. I have been a customer with telkom for more than 3 years now and this is not the first time i have been subjected to this level of poor service. Today i have help for more than 1 hour and 30 minutes waiting for a supervisor to give me some feedback to my complaint i logged 3 weeks back. Not one call from telkom regarding my escalation after numerous promises, every time i call i get cut off and there are never any supervisors available to help you. Supervisors like Brenda Tshikhutu simply tell you they are too bust to help you!!! Mr Sheldon ****son is apparently the head of operations but the service i have received is pathetic cause i cannot even get to speak to someone who can help me or cars to help me, so i don't even know what the point is to have an operations manager. PEOPLE BE WARNED, IF ITS SERVICE YOU WANT PLEASE DON'T SIGN UP WITH TELKOM MOBILE, YOU WILL GET NOTHING BUT DISAPPOINTMENT!!!</p>
Look, not one person has come back to me telephonically so i can explain what actually happened and where the issue has come from. DONT REPLY WITH FACTS WHEN YOU HAVE EVEN CALLED ME TO HEAR THE DETAIL OF MY COMPLAINT!!! ANOTHER EXAMPLE OF POOR SERVICE... I WILL WAIT ON YOUR CALL TO MY MOBILE NUMBER AND THE FEEDBACK YOU HAVE ACCORDING TO THAT AND AFTER MY ESCALATION... ********** 898. THANKS
Look, not one person has come back to me telephonically so i can explain what actually happened and where the issue has come from. DONT REPLY WITH FACTS WHEN YOU HAVE EVEN CALLED ME TO HEAR THE DETAIL OF MY COMPLAINT!!! ANOTHER EXAMPLE OF POOR SERVICE... I WILL WAIT ON YOUR CALL TO MY MOBILE NUMBER AND THE FEEDBACK YOU HAVE ACCORDING TO THAT AND AFTER MY ESCALATION... ********** 898. THANKS