Please do not use 8TA Mobile

this is my second complaint in a year regarding 8ta's lack of service. This is the umpteenth incident with them. I am paying for LTE service yet my download speed is less than 4meg/s. I called the call center and was told to take the router to the store in Eastgate. I took it in and had it tested but the shop does not have LTE so they logged a call to have technician sent to my house. This was on 18 June, it is now 3 July and I am still waiting to be contacted. I have phoned the call center twice and they noted my concern on their system. In the meantime I have a very poorly performing network and Telkom could not be bothered to contact me. Please do NOT support this company.