FS
Fatima S
1 reviews | Active since Feb 2010
07 Jul 2015, 14:16
please correct the mistake
In April 2015 we asked for an ADSL line to be installed on the premises. For the past three months we have not used the telephone line at all but we were charged for the weekender plus. Telkom please get a consultant to CANCEL the weekender plus as I don't use it. I just need my ADSL and telephone line rentals as I only use the internet.
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Telkom's replyOfficial
07 Jul 2015, 14:37Hello sabz,
We understand why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to. We will contact you and assist further with your cancellation request.
Your reference number is SM123590.
Regards
Basani
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to. We will contact you and assist further with your cancellation request.
Your reference number is SM123590.
Regards
Basani
Telkom Social Media Team
***
Best regards,
Telkom's reply07 Jul 2015, 14:37
Official
Hello sabz,
We understand why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to. We will contact you and assist further with your cancellation request.
Your reference number is SM123590.
Regards
Basani
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to. We will contact you and assist further with your cancellation request.
Your reference number is SM123590.
Regards
Basani
Telkom Social Media Team
***
Best regards,