KZ
Kimberley Z

1 reviews | Active since Aug 2010

06 Jun 2017, 12:35

Please Cancel This Now!

<p>A few months have passed and promised Cancellation still not processed. No one has even called me in connection with this. Please stop billing me for something that doesn't work in my area!!! Just cancel it.</p>

0
Replies (4)
Telkom
Telkom's reply06 Jun 2017, 14:56
Official

Good day Kimberley,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback.

Regards,

Busi

Telkom Social Media Team

Best regards,

KZ
Kimberley Z's update06 Jun 2017, 14:57
Reviewer Update

Hi Busi

They keep saying that month after month; please get back to me urgently to sort this out.

KZ
Kimberley Z's update29 Jun 2017, 08:23
Reviewer Update

Still no response from anyone and it's another month I'm being billed for something I don't use due to no signal. Please cancel urgently.

KZ
Kimberley Z's update05 Aug 2017, 16:15
Reviewer Update

Still no response. 5 months later and being billed for something I'm not using and was promised would be cancelled. Please - sort this out and refund ASAP.