PLEASE CANCEL SERVICE (Telkom LTE Shocking!!!)

I have had a Telkom LTE line for about 4 months and have had nothing but issues. I subscribed to the unlimited Telkom LTE service in my area (2 year contract). The speed has been nothing short of appalling and receiving about 1-2 MB download and .1 MB upload. I have had people come out to the house to investigate with no feedback and no resolution. I was told that I should be averaging 20-40MB which seems very far off. My ADSL 4 MB line was quicker and should have kept it.<br> <br> I have probably phoned Telkom about 14-15 times and spent countless hours on the phone. I have had a call with Telkom since JANUARY 2015 which is still not resolved. This has been escalated to various managers in Telkom which never email or call you back (Lungi being one!!) I have now spent about R2000.00 on my Vodacom 3G connection just to be able to work. <br> <br> Let me know how I can cancel this service URGENTLY. There should not be penalties.