nB
nestene B
1 reviews | Active since Jan 2016
16 Feb 2016, 11:49
PLEASE CANCEL MY CONTRACTS
I refer to my two previous reports posted on Monday 18 Jan and Wednesday 3 February titled \No service from Telkom\" and \"Telkom fails again\".<br> <br> I am still waiting on someone from Telkom to contact me so I can cancel my two contracts with Telkom Mobile. After the last report someone did contact me to inform me that I will be contacted so that my cancellation can be processed, but no one ever called! <br> <br> Telkom, please cancel my contracts. I am NOT paying for another month because of Telkom's poor admin service!"
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Telkom's replyOfficial
16 Feb 2016, 12:01Hello nes10,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM189110
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM189110
Regards
Luleka
Telkom Social Media Team
Telkom's reply16 Feb 2016, 12:01
Official
Hello nes10,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM189110
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM189110
Regards
Luleka
Telkom Social Media Team