SW
Shaun W

1 reviews | Active since May 2011

10 Apr 2016, 15:05

Please can my account

I have previously tried to cancel my Telkom account, and after writing about it on this HelloPeter site, someone from Telkom contacted me to say it had in fact been cancelled (please see previous Telkom complaint on this site from me for details. Lo and behold, it has not been cancelled, and I have been billed again!!!!<br> <br> Today I got another account for the line...?<br> Account no. ***. PLEASE cancel this damn account! Saying I now owe R791 for charges for 09/02/16 - 08/03/16.<br> I am NOT, NOT, NOT paying this money. See your reference no. SM189961. You told me it has been cancelled, so why continue billing me!<br> Until it is cancelled, I will continue writing on this site. The person who again phones me, please tell the department that cancels these accounts to actually cancel it.

0
Replies (1)
Telkom
Telkom's reply10 Apr 2016, 15:14
Official
Hello Shamus,

Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team