Please can I be assisted

Good day

Am written this email disappointed at the service I have received as a client . I bought data yesterday (31/11/2019) and it was never activated to my phone. I took time to call in and query it talked to tshamango who assisted me n told me he will query it. With not comfortable with his service. I asked for his team leader Paul Maphoto who promised me that the query will be escalated n be resolved in 12 hours.

After 12 hours of patiently waiting nothing that i was promised materialized. I took time to call again talked to siyabulela from cape town banville who explained (NOTHING FROM MY PREVIOUS CALL WAS RECORDED EVEN ATTENDED TO) who I asked for his team leader n he attended to the matter.

It is something to be wronged by telkom but it is something to be **** to and made a fool. With the very money we work hard for. Am not happy that I didnt recieve my data on time and been inconvenienced. Am not happy that I took time to call for more than an hour to be made a fool by Tshamano and Paul Maphoto and not happy that my matter is still not resolved even now

I will like to recieve my data still valid for full 7days. Action to be taken to Tshamano n his team leader Paul Maphoto and be called to be told what action was taken.

Thanks hope to hear from u soon and my query resolved