LD
Luka D

1 reviews | Active since May 2015

19 May 2015, 17:54

Please answer your phones

I have been trying to contact Telkom Vaal Mall and Telkom Clearwater Mall telephonically but nobody answers. After about 30 calls that I put through, and that is just today, somebody did eventually answer the phone, then simply hung up right away.<br> <br> Is this the type of assistance that a NEW Telkom customer can expect to get?<br> <br> I guess this is a perfect example of, once they have my signature on the contract and the sale is done, I simply become a \number"and I am forgotten about. <br> <br> WOW..... For a new client of Telkom's"

0
Replies (1)
Telkom
Telkom's reply19 May 2015, 19:11
Official
Hello Luka Duvnjak,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111954.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,