Please answer the calls at the contact centre

<p>I was charged a fee on a rejected debit order, which I was unaware of.</p> <p>1. I called the call centre everyday a few tines a day; high call volumes. No answer.</p> <p>But everday??? I cant get it resolved or get anyone to help me via the Telkom store because we both use the same Telkom call centre...go figure...No communication at a communications company.</p> <p>When I get through once I have some promise me a sparkling 7 day turnaround time on disputes. That was on the 2 May!!!!</p> <p> </p> <p>2. Rejected debit order - was I made aware if this? Did I agree to it?? Answers please. </p> <p> </p> <p>Can someone give the courtesy of a call and resolution.</p> <p> </p> <p>If you can't communicate with your customers just sell devices and leave the rest to another service provider</p> <p> </p>