Pleasantly Surprised

My fiance and I purchased a house in Centurion recently and found that the Telkom lines were hanging on the lawn due to the poles falling over. We contacted Telkom to notify them and they had sent out a team to replace the poles and tighten the lines within 48 hours. I received phone calls and updates constantly as well as a follow up call to find out if we were happy with the work done. I honestly expected slow to no response but was pleasantly surprised at the fast and effecient service received. Well done Telkom! Keep up the good service - and perhaps send some tips to Eskom on how to keep services running effeciently!