Pleas help or I will go to ICASA next!!!

<p>Hi There, Yesterday Morning we reported a Fault on our line. after 24 hours I have not received any update whatsoever. My friends little sister is starting to write exams and if she doesnt write the exam she will fail her entire school year. Every time I phone in to find out how dar my fault is and when it will be resolved I get the same answer and nothing that really helps me. Please get a technician to Fix our problem as soon as possible or our next step will be to take this poor service to ICASA. The ball is in your court Telkom. Show your customers that you are better than what most people say.</p>