Plan

A lady called me in June about my data contract. I was paying R100 for 20gig in the morning and 20gig at night, she then offered me 40gig in the morning and 40gig at night for R80 something, fine I was happy, only to find out that I’m now unable to recharge my own airtime so I called Telkom and they were giving me a round around until I got this consultant who told me that I was put on post something so I did not understand, therefore I went to Telkom Southgate mall to find out exactly what’s going on, only to find out that 1, I am unable to recharge my own airtime, 2, my data was reduced to 12.5gig and I did not agree to this nonsense, the lady at Telkom told me that I need to wait for 3 months to change. Why must I wait whiles it’s not my fault? Someone that called me falsely changed my plan without my knowledge. I am so mad about this coz now I’m unable to recharge my own airtime and my data has been changed. I need Telkom to fix this