Placed On Incorrect Contract

<p>I app**** for the Telkom Special for the WuaweiB315 LTE (10G daytime and 5G Nightowl) for R199. This promotion ended on the 30th June. I was contacted telephonically and was told I would be placed on this contract. I received my invoice in July, which advised I only receive 5G daytime and 5G Nightowl. I spoke to an advisor who confirmed that I was placed on the incorrect package/special and was told I would get a callback. That was last week Thursday (14th July) and I have yet to receive a call back to sort Telkom's error out. Case # ********** 5.</p> <p>Telephonic contracts are to ensure the safety of both the client and the business, yet how does a client protect themselves against the errors of the advisors?</p> <p>This needs to be sorted out ASAP and I would like the data I am owed (that I did not receive) for July (5G)</p>