placed a transfer order on 11/09/2015

I have been waiting for telkom techincians/someone to get back to me on what is happening with my telkom landline that i requested to be transfered on the 11 September 2015 it is now the 21 October 2015 and I have been told that a technician would be out to sort out the transfer this was supposed to be on the 09 october 2015 and still i have had no one come out to my property or give me any feed back . i then contacted telkom on 10210 which they take forever to answer (and i was cut off 3 times) i spoke to Hazel who said she would be escalate my call and i have still had no response and now everytime i try the 10210 number i get cut off. <br> I did everything they asked me to do now i would like my line installed on my new property . order number is ***