1 reviews | Active since Mar 2010
****t-off Customer
My 3rd report on Hello Peter regarding my frustrations with Telkom. I'm not a ***ard like Telkom but like to inform you that my complaints will be submitted to the ombudsman (TIO) and CPA base on the following false advertising by Telkom:<br> 1) Feb 2016 I took a 10g + 10g data deal without device - no contract. Your advertising stated, sim only not in a contract but month to month. Sales lady confirmed, month to month if I don't take the device. Month later I found it was captured on Telkom system as 24 month contract. Sales lady confirmed it was a mistake and log it with back office to correct. Month later, still nobody phoned me regarding this mistake by Telkom<br> 2) I wanted this deal,because of LTE/4G speed advertised with it. I checked the Telkom 4G coverage website and noted my house is covered by Telkom LTE/4G network. Telkom telephonically and 2 of Telkom branches in PE confirmed it as well. I had endless problems. More a month later a Telkom technician came to my house to check and to his surprise, NO Telkom LTE/4G network found. He submitted his report and still nothing done. Really ****-off with your service and never ever wanted to associate my name with Telkom.<br>
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Best regards,
