****ed with Telkom

I have been trying to call Telkom call Centre on 180 for days with no luck. I couldn't login to their Google play Store app. Nobody picked up I have made several calls holding on the line for 10min to almost 30min which I have recorded. I have to say that Vodacom beats them hands down with their call centre answering time. I am very ****ed and will be changing my prepaid to another network. They don't care about their clients and their network is very very slow.today I learned I was not the only one ****ed and thinking about leaving the network all together. I'm so disappointed by Telkom.