****ed off with Telkom

Good day

I contacted Telkom on the 14 Feb 2019, asking them to assist me with my Phone line that is not working. I am still waiting for assistance ever since its been now two weeks 22 Feb 2019 and still no luck.

In all my communication with them since last year i have been promised a new home phone (The new Wireless Phones) and still have i NOT received one!

I was promised now recently, that they will credit my account for the inconvenience that they are putting me through. How do you even give me credit if MY PHONE IS STILL NOT WORKING.

I am not sure if you work on a copy and paste bases when chatting with your staff VIA the online chat, because i keep getting the same messages. " We will attend to this matter"

I refuse contacting telkom as i listen to music for 20min on a daily basis and still no one answers YOU ARE USE'ING MY MONEY MY AIRTIME AND WASTING MY TIME !

Should i not get any feeback by Tuesday 26 Feb 2019 i would like to cancel my Telkom Landline and i will go to another service provider.

You are really inconveniencing me and many other people out there. I contact the sales team just for interest and they literally with all that talks in between answer the phone within 2min53sec. You really quick to want to make sales but really suck when your long coming clients needs assistance and help!

So by the way my ref number is: 81cwz150219