****ed off and I want nothing to do with Telkom

1st let me point out how disgusting the phone agents have been. I have been querying the same thing and have Spoken to 3 different people who continue to end my chat before even helping me (I spoke to a Roxanne Diegaardt, someone named Mashudu and a third person).

How the **** do you treat someone like that!

My original query was regarding my Telkom account. I upgraded my WiFi package and I specifically asked he sales lady for the cost and if there will be pro rata and so forth and she responded with no, I will only pay for the increased data amount.

I asked her more than once because it has happened to me before where I get charged by Telkom without anyone explaining why and she continued to stick to her answer and now I recieve a bill with everything I was told was not going to happen.

So who is liable for it because it was **** to. This happened at the Reeds Mall.

From the initial problem to the people meant to help. I will never be able to say anything good about Telkom.

So will someone explain what now?