****ED OF CUSTOMER

I logged a call for re-connection on the 16th March 2018. A technician was sent to my house once, but did not finish the installation as the message they received from their sales/ technical department was incorrect. I have been waiting now for 4 weeks for installation to be finalised. Every time I call the sales department I am told that a technician will be sent and NOBODY pitches up. Instead when I call, I am told that my installation was moved up to the 16th April 2018. It has been a month and my phone still does not work.

I DEMAND A TECHNICIAN TO GO TO MY HOUSE IMMEDIATELY (09:16AM 10/04/2018) TO THE GET THIS SORTED. I AM SICK AND TIRED OF *********** AND DISGUSTING SERVICE WHERE YOU THINK YOU CAN DECIDE WHEN YOU WANT TO DO YOUR JOBS. AND THE FILTHY ATTITUDE OF THINKING YOU CAN DICTATE TO ME AS A CUSTOMER WHEN IT SUITS YOU TO COME FIX MY LINE. I RUN MY OFFICE FROM HOME AND WITHOUT THE INTERNET I CANNOT WORK. AND THEN MONTH END COMES AND YOU WILL WANT TO SEND ME A BILL FOR A MONTH WHERE YOU WASTED MY TIME. AT THIS POINT, I DON'T CARE IF YOUR MANAGERS HAVE TO GO TO MY HOUSE AND FIX MY LINE - IT WILL BE DONE TODAY BEFORE 12NOON.

M. Lekala ********** or **********