1 reviews | Active since Jan 2021
PILLAR TO POST FOR TWO DAYS!!!!!!
We changed our package and a technician came out and changed our line. He gave s the new number. After the line was installed we were informed me need a new router to hold the bigger Megs. Rushed out and got a new router. After calling Mweb to activate our new package we find out that the telephone number given to us is actually under someone else's name. We have tried to get our service activated from yesterday morning 8am. I started calling again at 8am today and still no luck. From sales, to technical, back to sales, then to a different sales department AND a third sales department, to billing and now being told call Sales. I have asked for a manager, supervisor, team leader... FROM YESTERDAY ALL ARE IN MEETINGS. SERVICE IS RIDICULOUS. Not one person who took the call tried to go out their way and help us. Being billed a 40Meg line yet continuously buying data to work from home and continuously call Telkom!!!!!!!!
