Pillar to post between Telkom and Vodacom

I have been trying to transfer my internet service from Telkom to Vodacom for the last nine days and despite all efforts, I still have no internet. There does not appear to be a standard operating procedure between these internet providers despite the fact that this must be happening regularly. I get sent from pillar to post by both providers, endless tickets being opened but with no desired result. My tenant has been here for nine days all the way from NZ to come and visit her very ill father and she has had to contend with this nonsense which in turn is going to lead to my accommodation being rated badly. This is unacceptable people! Get your act together man.