Piece of **** service provider

<p>App**** for an additional telkom line on the 21st of November and a technician was out to install the line on the 24th of November. I waited at home the entire day only to find out at 4pm when i called the call center that the technician found a fault with the cable. Ever since that day iv been contacting telkom regarding my installation and all i was adviced was it has been logged with the cabling department and they cant advice when it will be sorted. I have requested for a tech to call me and advise whats going on and until today 12 of Jan 2017 i still havent received any feedback..i have contacted the call center more than 5 tyms and have been adviced of the same thing. Telkom has contracted a useless tech company Open Serve who are absolutely slow and cant sort any problem out. As of 2017 i have been unble to contact the telkom call center to find out what is happening with my order even the sales department dont answer their phones. If seems like telkom have become too big and dont care about the customers that made them big. </p>