ML
Michael L

1 reviews | Active since Jun 2017

14 Jun 2017, 20:45

Piece of **** and useless internet provider

<p>I have a problem with telkom from.the first day I app**** firstly they send me a acoound of 1400 for 3months and then they cant ecplain to me why. Then I moved to mweb worst mistake ever they so useless u cant even use then as n suicide hotline because they wont even know how to do that correctly thats how useledd they are. But then u have telkom that cant even function correctly.I.think the technicians got the degrees in a lucky package somewhere. The are fast to collect money at the end of the month but they cant even get the internet thing right. The one technician says to me today I was downgraded from n 4 meg line and they locked my profile at the telkom bix at ,2.5 meg but my line syncs at 7 mbps but im paying for 4meg line. If u hace a choice between telkom or death take dearh it will be better for u. Fix my ****ing internet ok.</p>

0
Replies (2)
Telkom
Telkom's reply16 Jun 2017, 09:48
Official

Good day Michael,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

ML
Michael L's update19 Jun 2017, 17:37
Reviewer Update

My profile hasnt been been changed yet and the tech was at my house today and he said he will change it but its not changed yet and the other tech send me a print out showing its not changed And the one who was at my house today didnt give me any feedback yet and my stuff isnt right