PHONE TAKEN IN FOR REPAIRS IN 13TH MARCH 2015

I TOOK MY PHONE TO TELKOM IN EASTGATE SHOPPING CENTRE ON THE 13TH MARCH 2015.<br> MY PHONE WAS TAKEN BY JOSEPH WHO TOOK IT IN FOR REPAIRS. HE TOLD ME TO RETURN AFTER 2 WEEKS, WHICH I DID, AND NOW HE KEEPS AVOIDING ME AND KEEPING ME IN THE DARK.<br> I BEEN TO THE BRANCH ON SEVERAL OCCASIONS. HE GAVE ME BRENDA'S NUMBER WHO IS THE MANAGER AND SHE KEEPS HANGING UP ON ME. NO ONE SEEMS TO BE INTERESTED IN GIVING ME A STRAIGHT ANSWER WITH REGARDS TO MY PHONE.<br> WHEN I WENT THERE YESTERDAY THE 4TH MAY I WAS TOLD THAT MY PHONE IS NOT YET BOOKED IN. <br> IN THE MEAN TIME IM BEEN DEBITED EVERY MONTH FOR A PHONE THAT IS NOT IN MY POSSESSION AND NO ONE AT THE TELKOM SHOP CAN EXPLAIN WHY MY PHONE IS NOT REPAIRED OR SORTED OUT AFTER ALL THIS TIME INSTEAD THEY ARE GIVING ME THE RUN AROUND<br> THIS IS TOTALLY UNACCEPTABLE. I WANT ANSWERS FROM SOMEONE FROM TELKOM TO RESOLVE THIS