EK
EDWARD K
1 reviews | Active since Mar 2015
16 Feb 2016, 15:47
PHONE TAKEN FOR REPAIR
I TOOK MY PHONE IN FOR REPAIRS AFTER IT WASNT CHARGING LAST YEAR JANUARY. THE PHONE IS STILL IN REPAIR, AND NO ONE HAS GIVEN ME ANSWERS. I HAVE BEEN PAYING THE CONTRACT FOR THIS PHONE EVER SINCE AND ITS NOW ABOUT TO EXPIRE IN A MONTH TIME. I KNOW THEY WILL CONTINUE BILLING ME CAUSE I HAVE TRIED TO CONTACT THEM TO LET THEM KNOW THAT I WONT CONTINUE WITH THEM AS LONG AS I HAVENT RECEIVED MY OLD PHONE. IS THERE ANY HELP I COULD GET BECAUSE THIS HAS GOT OUT OF HAND
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Telkom's replyOfficial
16 Feb 2016, 17:42Hello edwak,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM173930 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM173930 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply16 Feb 2016, 17:42
Official
Hello edwak,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM173930 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM173930 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media