Phone Suspended for no reasone

<p>My Phone was suspended by telkom on the 17 January 2017 due to non payment on there side. But I have made the payment on the 4 January already. Since the 17 of January I have been trying to sort this problem out. Was for hours on the phone every day. Explained to several agents the story that I did the payment already. I have send the proof of Payment to Telkom Mobile 7 times already. I asked to speak to Managers but they were less help then the agents. So here I am today on the 23 January and my phone is still Suspended. I was promised it will be Corrected from a manager. But just to phone today and hear he will not be at work for the whole week. WILL NOT RECOMMEND TELKOM MOBILE TO ANYONE. THE SERVICE IS VERY AWFUL AND NO ONE CAN HELP YOU. </p>