Phone suspended for 3 weeks

Item: Telkom
Rating: 2
Author: Bongani S

They have debited my account on the 28th Jan, and today 15th Feb they claim the amount is \not reflecting\". I was told lies several times that the line will be activated after 72 working hours since the 29th Jan. They apparently logged a query, and was told it will take 7 working days from today to get someone to work on that query. <br> This company is a very special baby."

Helpful (0)

Replies (1)

Telkom's replyOfficial

16 Feb 2016, 03:26

Hello Bongani Si,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM201119

Regards
Noku
Telkom Social Media Team

Telkom's reply16 Feb 2016, 03:26

Official