PHONE STILL NOT RICA'D

I DONT KNOW WHATS GOING ON ? I GOT MY PHONE DELIVERED ON THURSDAY MORNING WITH TELKOM. I GAVE ALL MY DOCS TO HAVE THE NUMBER RICA'D AS REQUESTED. IT IS 4 DAYS LATER AND STILL THE SIM IS NOT CONNECTED. I PHONED TELKOM AND THEY TELL ME I HAVE TO PHONE SELLDIRECT AND GIVE ME THEIR NUMBER. WELL I HAVE BEEN TRYING THEM FOR DAYS AND NOBODY ANSWERS. I HAVE TRIED ALL THEIR OPTION ON THE RECORDING AND NOT A SINGLE ANSWER FROM ANY OF THEIR DEPARTMENTS. SO I SENT AN E.MAIL AND NOTHING HAS COME OF THAT EITHER ? I JUST WANT MY SIM CARD WORKING NOW OR IF THERE IS A PROBLEM I NEED TO KNOW SO I CAN FIX IT !!!<br> <br> LISA