Phone slammed in my ear!!

Here is the scenario, dial call centre from landline to report an ADSL issue - IVR process asks specifically if your fault reporting is in respect of the number you're calling from - confirm that with #1 - put speaker phone on and wait 20 minutes!<br> <br> At long last a female call centre picked up the call at 18:23. The first thing she asks is what is the number!!!! When I rep**** that it is the line I'm calling from she informed me that it does not show at her end. When I asked her to please read the number and I will confirm it she puts the phone down on me!!!<br> <br> No wonder Telkom is in the mess it is right now....<br> <br>