Phone sent THRICE to the wrong Address!!!!!!!!!!!!!

I placed an order for a new phone in early January and I've been waiting for my phone ever since. Every time it is sent to the wrong address and every time I give the consultants my current delivery address when I call to enquire where my phone is. The order was cancelled after the first delivery to the wrong address and I then needed to reapply which I did. Then the phone was again delivered to the incorrect address twice and now its cancelled again and I must reapply again!! I will not do that, every time I reapply I would need to be vetted. Why was the order cancelled? This is not my fault, I gave Telkom the correct delivery addresses every time. Why can't this order just be reissued and delivered to the correct address? I spoke to Jay Reddy on 15th Feb and to someone again today. They have both sent my query off to management but still no response. It’s been days since a reply!! Should I maybe try contacting Serame? First Order Number : ***A Second and Last Order Number : ***A Ticket Number – THD***0 – logged on 15 Feb

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