MM
Moroke M
1 reviews | Active since Jul 2015
01 Jul 2015, 19:39
Phone Repairs
I sent my Samsung S6 for repairs on the 24th of May 2015 and was told it would be fixed in a months time.<br> I returned back to the store a month later which is on the 25th June 2015 to being told that the repairers said my phone was out of warranty which is wrong because the phone is only 5 months old. The sales person attaches the proof of purchase and the Telkom repairers have not responded to date.<br> <br> Job Number: TRJ003115
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Replies (1)Telkom's replyOfficial
01 Jul 2015, 20:22Hello Mahlohela,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122268.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122268.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
Telkom's reply01 Jul 2015, 20:22
Official
Hello Mahlohela,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122268.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122268.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
