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Yashin N

1 reviews | Active since Dec 2015

01 Apr 2016, 08:28

Phone repair problems

My Sony Xperia M5 Dual had been sent in for repairs on the 08-03-2016, I had received the phone back on 30-03-2016. The phone had kept restarting, I had received the phone and now it appears that the Accelerometer does not work and the phone cannot change from portrait to landscape mode. I am disappointed with this service in that the phone gets fixed but another part of the phone stops working. Will this also mean I have to wait another 3 weeks for repairs while using my own phone?

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Replies (1)
Telkom
Telkom's reply01 Apr 2016, 08:35
Official
Hello yashinn123,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM219131

Regards
Luleka
Telkom Social Media Team

Best regards,