Phone Repair
<p>I herby appeal to be assisted with my phone.On 4 April 2017 I took my phone to Telkom for repaire as the phone the screen was damaged.Today its 4 July I havent received any positive response.I even send an email at Telkom Insurance still they havnt rep****.</p> <p> 29 June I went back to the store,of which the store manager asked the agent to send email requesting m to be given a phone still I havent received any form of communication from them.</p> <p> I still have copies of emails sended to Head Office bt Telkom Agent at Log Logan Bloemfontein.</p> <p> </p> <p>The cash its deducted monthly but they dont show any best interest from their customers.</p> <p> </p> <p>L.B Molatsedi</p>
For how long must I wait for respond or to be helped regarding my phone issue?Please I dont want an sms or email responses,for once communicate with me telephonically.As much Telkom.is not willing t communicate with me and solve the phone issues I herby request a form so that I can terminate the contract its not usefull.
For future ensure you put the best interest of your customers first.
L.B Molatsedi
For how long must I wait for respond or to be helped regarding my phone issue?Please I dont want an sms or email responses,for once communicate with me telephonically.As much Telkom.is not willing t communicate with me and solve the phone issues I herby request a form so that I can terminate the contract its not usefull.
For future ensure you put the best interest of your customers first.
L.B Molatsedi
Morning
Since from 29 June 2017 waited for a new phone and be contacted by Telkom log logan Bloemfontein sad enough I havent received any form of communication ,with the phone that was taken to Telkom 4 April 2017 for repair and the phone is under insurance.4 July a lady called Noleen from Telkom send the email claiming they gonna resolve my problem my query has been send to Mobile quiry.Differnt emails I have been sending to Telkom and avidaffit meant nothing and the effort I have taken several times driving from Botshabelo to Bloemfontein without being help your service is Bad.All you know keho etsa batho ditlaela or its because of the colour of my skin to be taken ups and down .Today is 10 July 2017 I havent received any valid communication.
End of month Telkom keep sending Invoices deducting cash for the phone I dont have and kept in their premises.
Kindly tell for how long I have to wait? Why do u deducted cash from my account while I cant be assisted? What was the point of having phone insured if I cannot be given new phone or be loaned one?
How often do you communicate with your customers.
I wish I knew how Telkom operate I shouldnt have taken a phone contract with yo Company.
L.B Molatsedi
TRJ037364
Qoute no-TRLQ ********** 2
Morning
Since from 29 June 2017 waited for a new phone and be contacted by Telkom log logan Bloemfontein sad enough I havent received any form of communication ,with the phone that was taken to Telkom 4 April 2017 for repair and the phone is under insurance.4 July a lady called Noleen from Telkom send the email claiming they gonna resolve my problem my query has been send to Mobile quiry.Differnt emails I have been sending to Telkom and avidaffit meant nothing and the effort I have taken several times driving from Botshabelo to Bloemfontein without being help your service is Bad.All you know keho etsa batho ditlaela or its because of the colour of my skin to be taken ups and down .Today is 10 July 2017 I havent received any valid communication.
End of month Telkom keep sending Invoices deducting cash for the phone I dont have and kept in their premises.
Kindly tell for how long I have to wait? Why do u deducted cash from my account while I cant be assisted? What was the point of having phone insured if I cannot be given new phone or be loaned one?
How often do you communicate with your customers.
I wish I knew how Telkom operate I shouldnt have taken a phone contract with yo Company.
L.B Molatsedi
TRJ037364
Qoute no-TRLQ ********** 2