SK
Sara K

1 reviews | Active since May 2010

12 Aug 2016, 07:13

Phone not working for over 9 days now!

<p>I have complained to Telkom repeatedly but am just being ignored. My phone has not been working since 2 August. A technician came a few days ago - it worked for a few hours then stopped working again. The service form Telkom is shocking. I think that I should rather move to Neotel </p>

0
Replies (2)
SK
Sara K's update21 Aug 2016, 09:34
Reviewer Update

The phone has stopped working again. The number is ********** 102. It’s been going on and off for the past few weeks. Can someone competent please fix it once and for all?

SK
Sara K's update22 Aug 2016, 12:32
Reviewer Update

To Telkom, I did reply to your email however wince you take over a week to read your emails , you did not see it. You will see my email next week. The phone has been working intermittently this whole month. I want a refund for the period that the phone was not working - on my Callmore plan. I have also not received the credit for the callout fee which was promised to me.