Phone not working for more than 2 months

Hi There,<br> <br> my fault number is 89CWZ130815.<br> <br> There was a general fault in my area (Green Point) for 2 months. That has now been fixed and my neighbour's lines are working, but mine still is not. I raised a fault a week ago, and have yet to hear back from Telkom as to when I can expect somebody to come out and repair it. <br> <br> This 2 month + period has been devastating - I need a phone line!<br> <br> Please can you advise on when I can expect a repair to happen?<br> <br> Regards,<br> <br> Gavin Joffe