EE
Esme E
1 reviews | Active since May 2015
03 Mar 2016, 08:16
Phone lines out of order
Goodlay.our telkom lines has been stroke by lightning on the 25th of February as a result that its not working.when we try to make contact with telkom we hold the line for +- 30minutes and when customer services answers all they can answer is we working on the problem.we loosing business because of the problem as we are a medical practice no patient can email, phone fax inquiries.Cellphone bills isgetting high because of this problem. What is our next option maybe another service provider
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Telkom's replyOfficial
03 Mar 2016, 08:38Hello esmeeloff1,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate defects on the line and we have reported a fault and the generated fault reference will be issued via SMS.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate defects on the line and we have reported a fault and the generated fault reference will be issued via SMS.
***
Regards
Keegan
Telkom Social Media Team
Telkom's reply03 Mar 2016, 08:38
Official
Hello esmeeloff1,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate defects on the line and we have reported a fault and the generated fault reference will be issued via SMS.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate defects on the line and we have reported a fault and the generated fault reference will be issued via SMS.
***
Regards
Keegan
Telkom Social Media Team