KL
Kirstie L

1 reviews | Active since Oct 2015

12 Apr 2016, 15:06

phone lines down AGAIN 3rd time in 3 weeks

Third week in a row when our main phone line goes down. As soon as that is reported, the other line goes down too! This seems to happen after technicians are in the area, and we have learned the warning signs - a couple of phone calls with no one on the line and then the line goes dead. <br> It takes at least 3 days to repair, often longer.<br> This is affecting bookings and our business, and we are not the only business in the area affected by this intermittent service. This is not acceptable.

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Replies (1)
Telkom
Telkom's reply12 Apr 2016, 18:07
Official
Hello foodkl,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222866.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team

Best regards,