AM
Abdallah M
1 reviews | Active since Oct 2017
01 Oct 2017, 09:58
Phone lines down
My phone lines have been down for the past 2 weeks. This has caused massive inconvenience as being a student, lots of assignments need to be done online. There has been no sign of any technicians and the problem does not seem to be getting fixed anytime soon. The area of reside in is Erasmia.
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
06 Oct 2017, 12:08Hi abdallah-moolla
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply06 Oct 2017, 12:08
Official
Hi abdallah-moolla
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
AM
Abdallah M's updateReviewer Update
12 Oct 2017, 20:13Good Day
It's been 3 week's. Telkom has told me that a technician came in, but was not able to fix the problem, showing me that he was ***********.
My account number is ***
House number : ***
My Dad's ID (Acc Holder) : ***
Please fix the issue as soon as possible.
AM
Abdallah M's update12 Oct 2017, 20:13
Reviewer Update
Good Day
It's been 3 week's. Telkom has told me that a technician came in, but was not able to fix the problem, showing me that he was ***********.
My account number is ***
House number : ***
My Dad's ID (Acc Holder) : ***
Please fix the issue as soon as possible.
Telkom's replyOfficial
30 Oct 2017, 07:57Hi Abdallah
Please accept our apologies for the inconvenience caused, We have tasked this matter to our testing centre to investigate and advise, Your fault reference number: 21ATK301017, Once progress on your fault is available you will be notified.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply30 Oct 2017, 07:57
Official
Hi Abdallah
Please accept our apologies for the inconvenience caused, We have tasked this matter to our testing centre to investigate and advise, Your fault reference number: 21ATK301017, Once progress on your fault is available you will be notified.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
30 Oct 2017, 14:28Hi Abdallah
Your fault is currently with our dispatch team, We awaiting a tech to test the line connection, You will be notified once further progress is available.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply30 Oct 2017, 14:28
Official
Hi Abdallah
Your fault is currently with our dispatch team, We awaiting a tech to test the line connection, You will be notified once further progress is available.
Regards
Telkom Social Media Team
Bronwyn
Best regards,