RR
Rubene R
1 reviews | Active since Oct 2015
15 Oct 2015, 21:06
Phone line off for 15 days
Phone line and ADSL has been off for 15 days with no promise of repair. We have received over 10 reference numbers and over 10 escalation numbers. My husband and I are using our cell phones to call the call centre constantly over the last 15 days.
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Replies (1)
Telkom's replyOfficial
15 Oct 2015, 21:26Hello RR21,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157213.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157213.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Oct 2015, 21:26
Official
Hello RR21,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157213.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157213.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media