Phone line not working and ADSL at half speed, No ETA for Telkom on Repair

<p>Having a problem where my phone line is not working and my ADSL is at half speed, logged the fault with a Telkom on Monday the 18th of July and still today no feedback or response on an engineer even investigating the issue, I then phoned the helpdesk to follow up on the problem and all they tell me is that they are waiting on a technician and they cannot tell me when one will look at the problem.</p> <p> </p> <p>This is ridiculous, I have to pay a full price for a service that I have not had for a quarter of the month already on top of not being able to get anything faster than a 4mbps adsl line nor any feedback on when Fibre will be in my area.</p> <p> </p> <p>I am fed up with anything to do with Telkom and will be cancelling anything I have with them if I do not have a response soon.</p>